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By Bill Crawford, Ph.D.
Book Type: Paperback
Rude, obnoxious, defensive, demanding, arrogant… Ever notice how difficult people bring conflict and complication to your life?
Dr. Bill Crawford’s From Chaos to Calm brilliantly explains:• The underlying causes of conflict• How simple disagreements can so quickly turn into a vicious cycle• How you can tap into the internal motivation of “difficult people” so they interpret what you have to say as valuable information
From Chaos to Calm provides a tested and proven plan to deal with conflict more proactively and to interact with people in a way that diffuses conflict before it starts, without ignoring the problem or sweeping it aside. Bill Crawford will help you understand and apply this knowledge to your employers, employees, co-workers, customers, friends, and even family, greatly reducing stress and allowing for better communication.
Availability: In stock
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Michael Reagan on The 700 Club
Nov 29, 2016
10 Inspiring Life Lessons Michael Reagan Learned from His Famous Dad
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